Private Policy

1. Introduction
Brett Handyman Services ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website and services.We comply with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) and the EU General Data Protection Regulation (GDPR), where relevant.2. What Information We Collect
We may collect and process the following types of personal information:Contact Details: Name, email address, phone number, and postal address.Service Information: Details about the handyman services you request.Website Usage Data: IP address, browser type, device information, pages visited, and interaction logs.Communications: Any information you provide when contacting us directly via forms, email, or phone.3. How We Collect Your Information
We collect information when:You fill out a contact form on our website.You email or call us.You request a quote or book a service.You interact with our website (e.g., browsing, submitting inquiries).4. How We Use Your Information
We use your personal data to:Respond to inquiries and service requests.Provide and manage our trade services.Send booking confirmations and service updates.Improve our website and services through analytics.Comply with legal obligations and enforce our terms and policies.5. Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share your information with:Service providers assisting in business operations (e.g., website hosting, customer management systems).Regulatory authorities if legally required (e.g., court orders, legal processes).All third parties are contractually obligated to protect your information in accordance with this policy.6. Data Storage and Security
We take reasonable measures to safeguard your information, including:Secure server storage and encryption.Limited access controls based on need-to-know principles.Regular monitoring of systems for vulnerabilities and attacks.While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.7. International Data Transfers
As our services are primarily offered in Australia, your data is processed and stored locally. However, if international data transfers occur (e.g., via cloud storage providers), they will be protected through appropriate safeguards, including Standard Contractual Clauses under GDPR.8. Your Rights
Depending on your location and applicable law, you have the right to:Access the personal data we hold about you.Correct inaccuracies in your personal data.Request deletion of your personal data.Object to or restrict the processing of your personal data.Withdraw consent where processing is based on consent.To exercise your rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.When no longer needed, data will be securely deleted or anonymized.10. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience, analyze website performance, and provide relevant content. You can adjust your browser settings to refuse cookies if you prefer.For more details, refer to our [Cookie Policy] (coming soon).11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page, and the effective date will be updated.
We recommend reviewing this policy periodically to stay informed.12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact:Brett Handyman Services
Australia Post, 33 Maple St, Cooroy QLD 4563, Australia
Email: [email protected]